In 2008 Dixon Hall underwent a strategic review of our goals and operations, to ensure that we are best situated to meet future challenges and fulfill our mandate. The process was extensively consultative, involving employees, volunteers, service users, as well as leaders from the government, academic, and community and social service sectors. The outcome provided invaluable insight about our impact on the community, and resulted in a reaffirmation of Dixon Hall’s founding principles and values, and the adoption of a bold future strategy
The Agency decided to continue in our tradition of providing leadership in support of our local communities and in response to the challenges we are experiencing. We learned that our continued effectiveness as a community leader depends on our ability to evolve, and to enhance our own capacity while building capacity in others. To do so, we will employ four strategies: responding to and anticipating unmet needs through responsive and innovative programming; supporting our changing communities through community engagement; creating healthy community by building community leadership; and strengthening capacity through collaborative partnerships.
In more tangible terms, the goals of the strategic plan are for Dixon Hall to be a leader in facilitating social integration in the new Regent Park and West Don Lands, for Dixon Hall to be more capable of influencing relevant public policy, and for Dixon Hall to expand services to new Canadians.
We are creating more effective communications within the Agency, and using the strength of the entire Dixon Hall to identify and tackle community concerns.